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JNR JOBS

IMC– Where Technology drives Trading
Trading nowadays happens in a highly competitive technological landscape; the best trading idea alone doesn’t cut it anymore. Instead, only the best trading ideas that are enabled via robust, scalable and fast technology win.
Do you enjoy the process of problem solving, a process where you recognize areas of improvement and iterate and innovate to improve? Does your curiosity and desire to learn drive you?
JUNIOR SUPPORT ENGINEER AT IMC:
  • You are responsible for the physical and virtual desktop trading environment, core infra components like email and DNS, phone/video communication systems, knowledge and ticketing systems and end user devices like tablets, mobile phones and laptops. This also includes inventory- and capacity management. Your success lies in delivering a high quality IT service optimized for user experience in a demanding environment.

  • On a day-to-day basis you work together with Traders, Quants, Engineers, Managers, Executive Board Members and Support staff. You’ll have a high level of autonomy and responsibility to provide an IT environment with the aim to exceed your user’s expectations. Here at IMC, we are covering support levels 1-3, so this is far from a traditional helpdesk role.

  • Resolve technical LAN/WAN end user problems including network connectivity.

  • Oversee installation of all updates for programs such as Adobe, Java, Microsoft, and other desktop application.

  • Troubleshoot, escalate and document computer network issues.

  • Install, modify and repair computer hardware and software (including servers, desktop and printers).

  • Support and troubleshoot mobile devices and connectivity

  • Cover all support for Windows, MAC and Linux-based devices.